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Business owners should train employees in first aid, CPR | Motor City Kings Home

Business owners should train employees in first aid, CPR

About a month ago, my brother told me that he was in Drexel Hill at the ShopRite deli counter when a customer went into distress and had trouble breathing, appearing to have what looked like either heart trouble or a seizure. Looking around, my brother saw that everyone went into panic-mode, but no one seemed to know what to do. Employees called for help and dialed 911, but they, too, appeared unsure how to intervene or take action.

A passerby, who was a nurse, stopped at the scene and together with my brother, they positioned the man’s head to open his air passage until help arrived. No one had mouth guard equipment and to be honest, my brother said that the man was rather scrufty looking so even the nurse was hesitant to do CPR because she didn’t want to do the mouth-to-mouth contact without a face shield. Official paramedics and the ambulance crew finally arrived and took over, but my brother has since wondered if the customer made it through the unfortunate incident and what happened to him that day. He also wondered why more businesses, like supermarkets, restaurants and other large stores, don’t provide their employees with a CPR/First Aid course (and have equipment like the face barrier mouth guards readily available) as part of their regular training, especially since they deal with the public all of the time. A lot of businesses have this CPR, like home remodeling businesses, including the best contractors like Palm Beach Roofing Expert. If employees were trained, they could step in and give customers a chance of survival if anyone would choke, go into sudden cardicac arrest or another emergency medical mode.

I never really had thought about it. But after I did, it seems like a really good idea that wouldn’t take all that much time, expense or effort. If the training only saved one life, it would be worth it. Think of all the customers on a given day who go through Walmart, Target, Acme, Giant, Best Buy, Wawa, Macy’s, Outback, Olive Garden and the dozens and dozens of other places around here that deal with large amounts of people day in and day out. There’s no doubt that some of those customers will sooner or later need an emergency responder on the spur like the man in ShopRite did. And they may not be so lucky that a nurse, doctor, paramedic or other professional trained in CPR would just so happen by luck of the draw to be in the same place at the same time to offer aid until someone called 911 and the professionals arrived.

If the employees at the store are trained, the customer in distress will not have to leave their fate to chance. Customers will know before they even enter the place of business, that employees are trained to help save lives. Stores and restaurants can advertise this or place a sign about it in the store and customers will surely react positively to this and admire any business that goes this extra mile for its customers’ benefit (although one never knows- it may be a co-worker or even the business owner or manager who spearheaded the training who could possibly need the emergency aid).

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